Who We Are

Pioneering the future of retail analytics from Bergen, Norway

Our Story

Founded in Bergen, Norway, netprotrxum emerged from a simple observation: retailers were drowning in customer data but starving for actionable insights. Our founders, with backgrounds in data science and retail operations, recognised the gap between sophisticated analytics capabilities and practical business applications.

What started as a consultancy helping local Norwegian retailers understand their customers has evolved into a comprehensive analytics platform serving businesses across Europe. We've maintained our focus on making complex data science accessible and actionable for retail professionals.

Today, we process millions of customer interactions daily, helping retailers from boutique fashion stores to large e-commerce platforms understand their customers better than ever before. Our platform combines the latest advances in machine learning with intuitive interfaces that retail teams can use confidently.

Bergen office view

Our Mission

To democratise advanced customer analytics for retailers of all sizes. We believe that powerful segmentation insights shouldn't be limited to enterprise companies with massive IT budgets. Every retailer deserves to understand their customers deeply and act on those insights effectively.

Our Values

  • Transparency: Clear insights, honest pricing, open communication
  • Innovation: Constantly improving our algorithms and user experience
  • Reliability: Dependable platform performance you can count on
  • Partnership: We succeed when our clients succeed

Our Expert Team

Dedicated professionals combining deep technical expertise with retail industry knowledge

Chief Technology Officer

Platform Architecture & AI Development

Leads our technical vision and oversees the development of our machine learning algorithms. Extensive background in distributed systems and retail technology.

Head of Data Science

Analytics & Machine Learning

Develops our predictive models and segmentation algorithms. PhD in Statistics with specialisation in consumer behaviour analysis and retail forecasting.

Director of Customer Success

Client Relations & Support

Ensures our clients achieve maximum value from the platform. Former retail operations manager with deep understanding of day-to-day retail challenges.

Senior Software Engineer

Platform Development

Builds and maintains our core platform infrastructure. Expert in real-time data processing and scalable web applications for enterprise clients.

Product Manager

Product Strategy & UX

Defines product roadmap and ensures our platform meets real retail needs. Background in user experience design and retail technology consulting.

Business Development Lead

Partnerships & Growth

Develops strategic partnerships and drives market expansion across Europe. Extensive network in the retail technology ecosystem.

Our Achievements

Milestones that demonstrate our commitment to retail analytics excellence

Industry Recognition

Featured in leading retail technology publications for our innovative approach to customer segmentation and predictive analytics in the European market.

European Expansion

Successfully expanded our platform across 15 European countries, adapting to local privacy regulations and retail market characteristics.

GDPR Compliance Leader

One of the first analytics platforms to achieve full GDPR compliance, setting the standard for privacy-conscious customer data analysis.

Platform Performance

Achieved sub-second query response times while processing millions of customer records, ensuring real-time insights for our clients.

Client Success

Maintained high client satisfaction scores with dedicated support team providing personalised assistance and strategic guidance.

Technical Innovation

Developed proprietary algorithms that improve segmentation accuracy while reducing computational complexity and processing costs.

Our Bergen Office

Located in the heart of Bergen, Norway's vibrant tech scene, our headquarters combines the innovative spirit of a startup with the reliability of an established technology company. Bergen's strategic location provides excellent access to both Scandinavian and broader European markets.

Address

Nordre gate 50
5065 Bergen, Vestland
Norway

Office Hours

Monday - Friday
10:00 - 19:00 CET

Get in Touch

Ready to transform your retail customer analytics? Our team is here to help you understand how our platform can drive growth for your business.

Phone

+47 55918710

Schedule a Consultation